a. Be Aware of The Generational Differences.
Understand and keep in mind that each generation holds a different approach to communication. Hence, a general awareness of communication may result as a key for closure between any communication gap.
b. Use the Right Communication Tactics.
The latter step after recognizing the difference between generations, is the communication means. For instance, Baby boomers favor formal and direct communications with a fondness for using face-to-face, phone or email. Yet, generations X varies completely, as they favor informal and flexible communications with a fondness for using email, phone and text. Plus, its highly recommended to match the right channel with the type of information.
c. Create Communication Guidelines with The Team.
The purpose of building communication guidelines with the team, is to highlight the rules and foundations of how a team is to communicate with one another. The guidelines help to set expectations and potentials, create team buy-in, establish boundaries to safeguard crucial work and hold employees in the right loop.
d. Stand Eager to Teach and Be Taught.
Try and stay open-minded with the team and listen. Don’t be persistent at some point, no matter how experienced or how much schooling you have, there is always more we can acquire. Millennials and Gen Z can grasp great lessons from the older generations and vice versa. And constantly encourage learning and growth within the team.